Same-Day Heat Pump Service in Charleston, Mt. Pleasant, & Summerville, SC

North Charleston’s Preferred Choice for Heat Pump Service

Heat pumps can be an ideal heating and cooling system for Charleston-area homeowners who want an energy-efficient comfort solution. Whether you’re considering investing in a heat pump or it’s time for service, Preferred Home Services is here for you, ready to help.

Our team of fully trained, NATE-certified technicians is available seven days a week to provide expert services at affordable rates. That’s just one reason why we’re a top-rated HVAC company in the Charleston area — give us a call today to experience our excellence for yourself!

Contact Preferred Home Services at 843-405-3601 for heat pump service in Charleston, SC.

View Our Special Offers

Heat Pump Installation

Interested in having a new heat pump installed? Heat pumps can be a great choice in comfort systems for Charleston homeowners. Here are a few reasons why:

  • Heat pumps work by pumping warm air out of your home in the summer and pumping heated air into your home during the winter. So, one unit does it all!
  • Because they are so efficient, heat pumps can save you money on your heating and cooling.
  • Heat pumps don’t use combustion to generate heat, so they are a more eco-friendly option than furnaces.
  • Heat pumps can help prevent condensation in the air, and they may actually improve indoor air quality.

When you need a brand-new heat pump installed, we can help. From sizing your system to finding the right model to fit your needs and budget, we’ll assist you in choosing the right heat pump for your home — and we’ll take care of everything necessary to get your new heat pump up and running!

Contact Preferred Home Services at 843-405-3601 for heat pump installation in Charleston, SC.

Be sure to check out our special offers for money-saving deals on your next heat pump service!

Heat Pump Replacement 

Modern heat pumps can last more than a decade with the proper maintenance. After 10 to 15 years, however, heat pumps can start to fail. Knowing the signs of heat pump failure is important to replacing your system before it gives out altogether and leaves you with a comfort emergency!

Some signs that it’s time for heat pump replacement include:

  • More frequent heat pump repair calls within the past two years
  • Uneven temperatures around your home
  • Skyrocketing energy bills
  • Strange noises or smells coming from your system

If you notice any of these warning signs that your heat pump is on its way out, don’t hesitate to contact Preferred Home Services. We can help you determine if now’s the right time for heat pump replacement — and if it is, we’ll handle every last detail to get your new system expertly installed, so it runs perfectly from day one.

To schedule heat pump replacement at your Charleston home, just contact Preferred Home Services at 843-405-3601 today.

Heat Pump Repair

As your heat pump works season after season and year after year, essential parts can loosen up, wear out, and break down entirely. When that happens, heat pumps can work less efficiently or stop working altogether. That’s when it’s time to call Preferred Home Services! Our expert HVAC contractors are skilled at diagnosing and fixing all types of heat pump problems, such as:

  • Blower failures
  • Electrical problems
  • Faulty compressor valves
  • Refrigerant flow issues
  • Short-cycling
  • Starter capacitor issues
  • Thermostat malfunctions
  • And more!

Contact Preferred Home Services at 843-405-3601 for emergency heat pump repair in Charleston, SC.

We also provide air conditioning services in Charleston — learn more!

Heat Pump Maintenance 

The best way to keep your heat pump running efficiently and maximize its service life, is with routine tune-ups from Preferred Home Services. Our thorough heat pump maintenance service is designed to check all major components and tighten and clean them as necessary.

Since these systems run year-round, we recommend heat pump maintenance every six to 12 months, and we encourage Charleston homeowners to sign up for our Preferred Partner Plan.

With this convenient, worry-free maintenance plan, you can enjoy:

  • 21-point tune-ups
  • Priority scheduling
  • Discounted services
  • Waived emergency service fees
  • And so much more!

Plus, our courteous, highly trained technicians always guarantee your total satisfaction!

To schedule a heat pump tune-up in the Charleston area, contact Preferred Home Services at 843-405-3601 today.

Schedule Heat Pump Service With Charleston’s Preferred Local HVAC Company

When you need quality heat pump services at your Charleston-area home, the team at Preferred Home Services is ready to help! We’ve handled thousands of jobs throughout the region, providing the reliable service and solutions our clients need and deserve.

Contact Preferred Home Services at 843-405-3601 for heat pump service in Charleston, SC.

Heat Pump Frequently Asked Questions


Can I cover my heat pump?

You should not cover your heat pump because it runs all year long. As long as it’s running, it needs to be able to take in air freely along the sides and release exhaust out the top.

What is the life span of a heat pump?

A well-maintained heat pump lasts an average of 15 years.

Are heat pumps loud?

Heat pumps do tend to make strange and/or loud noises at times, more so in the winter.

How often does my heat pump need a tune-up?

A heat pump needs a tune-up twice annually to maintain proper performance and energy efficiency.

Can heat pumps be used year-round?

Yes, heat pumps are typically used year-round.


    ScheduleEngine calendar

    Here's What Over 2,000 Customers Are Saying!

    Very pleased with Preferred. Would highly recommend them. Prompt service. Technician was skilled, polite, and efficient with our plumbing issues

    ~ Brenda T.

    Extremely professional and high-quality service. We’ve now used Preferred on multiple occasions, and each time the technicians have been honest, knowledgeable, and friendly.

    ~ James S.

    Everyone has been remarkable to deal with. Technicians and scheduling staff has been absolutely wonderful! Would highly recommend to anyone!

    ~ Melanie S.

    The Technician showed up on time. Went directly to work servicing the system. He kept us well informed about his progress and notified us of any issues that he discovered, along with any options. He made the process as easy and pleasant as possible.

    ~ Bill T.

    After finding out my toilet was leaking and the panicky scramble of “what do I do’s”, I called Preferred Home Services. They were able to come out and fix the issue all within a few hours. The technician was friendly, explained what had happened, and was quick to fix the toilet! I will be calling Preferred Home Services from now on for my household plumbing needs!

    ~ Kristine P.

    We had a fantastic experience with Preferred Home Services! Mike and Nick took care of some plumbing needs we had and were so knowledgeable and professional. The customer service throughout our whole experience has been second to none! I couldn’t be more pleased.

    ~ Jeanne R.

    Very happy with Preferred Home Services. They were very professional and courteous during the installations. They were very efficient and took time to explain everything to me before and after, and very prompt with follow-up questions.

    ~ Katie V.

    At 6 PM on a 95-degree day, I noticed that my system was not cooling and was in fact down. I called and was pleased to have someone pick up the phone and listen to the symptoms of the problem. They ultimately dispatched a repair person who was able to get the system up and running by 8:30 PM in advance of a long, hot holiday weekend, I was very pleased with the prompt response to my emergency.

    ~ Bruce H.

    They installed a new unit and replaced all the duct work under my house. They did a great job and were very professional and had the job done in just two days! I will highly recommend this company to anyone needing work.

    ~ Matt B.

    This business is incredible. Called for service due to our HVAC not working at all. It was late afternoon and a Technician was at our door within the hour...

    ~ Benson F.

    Love preferred home services. They are responsive, knowledgeable, and have great customer service. I've used them at both properties for HVAC issues. I love that the text a picture of who is coming, along with a bio. Definitely recommend!

    ~ C. R.

    I can't say enough about this company! I've used them twice now, once for a plumbing issue and today for my AC. They were prompt, professional, knew what they were doing and made me feel comfortable and confident in their work.

    ~ A. S.

    Coupons & Specials

    $79 HVAC Tune-Up
    $500 Off Whole Home Generator Install
    Bioclean
    Electrical
    Tankless water heater
    Buy Today, Install Tomorrow
    Hot Water Today
    $250 Off Main Water Line Replacement
    Same Day Service or It's Free
    $93 or FREE Drain Clearing
    $500 Off Any Sewer Line Replacement
    $25 Off Any Indoor Air Quality Product
    Free Estimate to Replace Your HVAC System
    15% Off For All Military Service Members & Veterans
    150 OFF Tank Type Water Heater
    New HVAC System - Don't Pay Until 2024 - Zero Down, Zero Payments

The Preferred difference...

We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

  EMERGENCY SERVICE AVAILABLE

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

The Preferred difference...

  EMERGENCY SERVICE AVAILABLE

  Up-Front Pricing & Financing

  Fast and Local

  Courteous Technicians

  Highly Reviewed

  Expertly Trained Technicians

We believe that happy team members lead to happy customers and that every call and every customer matters.

When you reach out to us for routine plumbing services, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

read more

How Can We Make You Smile Today?

Contact - Footer