Our Charleston, South Carolina Service Area

Very pleased with Preferred. Would highly recommend them. Prompt service. Technician was skilled, polite, and efficient with our plumbing issues

~ Brenda T.

Extremely professional and high-quality service. We’ve now used Preferred on multiple occasions, and each time the technicians have been honest, knowledgeable, and friendly.

~ James S.

Everyone has been remarkable to deal with. Technicians and scheduling staff has been absolutely wonderful! Would highly recommend to anyone!

~ Melanie S.

The Technician showed up on time. Went directly to work servicing the system. He kept us well informed about his progress and notified us of any issues that he discovered, along with any options. He made the process as easy and pleasant as possible.

~ Bill T.

After finding out my toilet was leaking and the panicky scramble of “what do I do’s”, I called Preferred Home Services. They were able to come out and fix the issue all within a few hours. The technician was friendly, explained what had happened, and was quick to fix the toilet! I will be calling Preferred Home Services from now on for my household plumbing needs!

~ Kristine P.

We had a fantastic experience with Preferred Home Services! Mike and Nick took care of some plumbing needs we had and were so knowledgeable and professional. The customer service throughout our whole experience has been second to none! I couldn’t be more pleased.

~ Jeanne R.

Very happy with Preferred Home Services. They were very professional and courteous during the installations. They were very efficient and took time to explain everything to me before and after, and very prompt with follow-up questions.

~ Katie V.

At 6 PM on a 95-degree day, I noticed that my system was not cooling and was in fact down. I called and was pleased to have someone pick up the phone and listen to the symptoms of the problem. They ultimately dispatched a repair person who was able to get the system up and running by 8:30 PM in advance of a long, hot holiday weekend, I was very pleased with the prompt response to my emergency.

~ Bruce H.

They installed a new unit and replaced all the duct work under my house. They did a great job and were very professional and had the job done in just two days! I will highly recommend this company to anyone needing work.

~ Matt B.

This business is incredible. Called for service due to our HVAC not working at all. It was late afternoon and a Technician was at our door within the hour...

~ Benson F.

Love preferred home services. They are responsive, knowledgeable, and have great customer service. I've used them at both properties for HVAC issues. I love that the text a picture of who is coming, along with a bio. Definitely recommend!

~ C. R.

I can't say enough about this company! I've used them twice now, once for a plumbing issue and today for my AC. They were prompt, professional, knew what they were doing and made me feel comfortable and confident in their work.

~ A. S.