The Preferred Choice for Plumbing, Heating, Cooling, Electrical & Drain Cleaning

Technician came out and assessed the problems with our plumbing pipes under in the bathrooms and under the house. They were wonderful in assisting my husband and I with getting a Loan company to cover the plumbing job. Ben Plumbing crew in Charleston: Chris, Jacob and Porter are Great guys and did an outstanding job on replacing the plumbing pipes. The guys are very skilled with their plumbing work; they assessed the problem and explained the work they were going to do ; then explain any findings and fixed the problem. The guys were friendly, professional and approachable; my husband and I were comfortable talking with them. After completing the project, the guys made sure they cleaned up All their working areas. We would definitely refer our friends and family about the work Ben crew had done. Ben Crew deserves a SPECIAL TREAT or Bonus..

Professionnel, through, and we'll spoken

justin was friendly , skilled and make everything easy

I recently decided to installl a new HVAC system and meet with Logan to get an estimate on the cost.
He was right on time with a big smile and warm handshake.
We sat down and discussed what my needs were and how he could make things work for ME! He did a thorough walk through, explained his findings and was very patient answering my questions.
He then discussed with me his recomendations which would fit my needs.I never felt I was being pressured or rushed to make my decision.
I am happy to have found this company and a dedicated employee like Logan to help me get my new HVAC!

Follow up :
Had my new HVAC installed last week and Vince and Alex did a great job! They had some tight spots to work installing but they knew what they were doing and got everything done in one day.
They answered questions and educated me on how the system worked. They registered my system with the manufacturer for me which was so helpful.
Few days later I had a few questions on the outside unit. They came back a few hours later and made sure all was running properly.
Great company with excellent teamwork.
Will use again!

Had maintenance of my HVAC today performed by Ben. He greeted me with a smile and was on time and courteous.
He sat down with me explaining what he would be doing on the units and mindful of my questions. He showed me areas of concern and offered options on how they could be repaired or replaced.He gave me time to discuss the choices and I never felt rushed or pressured on my decision making.
Preferred is lucky to have Ben as an employee !
Thanks Ben!

Bryson was on time, he was professional and super hard working guys like him are hard to come by. He's such an asset to this company I would recommend him.

Corey was awesome! And Johnathan was amazing with fixing a pesky water hammer in our wall. So thankful for them both!

Did great and for a more reasonable price than I was quoted by another service company

Maddie was knowledgeable and friendly! She got the job done quickly and I have great confidence in her work.

Excellent worker with a great and friendly demeanor. He's an excellent representative of your business.

Corey Breaux was awsome to walk me through the steps and took extra care on diagnosing my ac unit!

I would like to give kudos to Griffin King. He came to to my HVAC inspection. He was kind, professional, and most important, kind to my dog. Very easy to work with and made the process stress-free. Thank you, Griffin!

Called PHS about a heating issue. They were able to send someone out within an hour. Ryan came and checked the thermostat and furnace and explained and answered any questions I had. He was able to check and diagnose the problem. He fixed the problem and went over the details. He was very thorough and did excellent work. I would definitely have him come again if I had another issue or problem.

Austin D Your technician just left and I really appreciate his professional, his respect and the advice he gave me.

Corey Breaux was very professional.

We received assistance with installing some plumbing updates and Jeremy from Preferred Services did an amazing job. He was great and easy to work with, was beyond a wealth of knowledge and taught us so many things during his time with us! They did a complimentary inspection after install and pointed out some shortfalls from construction. He was extremely patient with us, as we had a lot of questions! He will be our go to for all things Plumbing. Thank you Jeremy for everything! You are a rockstar!

Kerry is very Friendly, honest, and does a heck of a job. If you need a plumber that does A+++ work, then he’s your guy.

Corey Breaux came and was not just efficient but so very nice and all five of our dogs loved him. We would certainly like him to service our equipment the next time we are due for an inspection.