The Preferred Choice for Plumbing, Heating, Cooling, Electrical & Drain Cleaning

Excellent service. I was kept in formed the entire time. And what I didn't understand it was well explained to me so that I do understand now. My system is under warranty.

I called late on a Monday. I wa very happy to get a technician. Turner fixed my plumbing leak quickly and efficiently. I am very happy.
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Griffin King came out for my annual ac maintenance. He did a great job looking everything over & keeping everything up & running for me!

On time, professional
Great communication from the office to the service tech

The Technician was very professional. Nick explained what he was going to do and the cost. After he cleared the clogged sink drain, he cleaned up the area.

Got a new water heater. Tony was very professional and courteous.

Your technician, Turner Long, was very professional and courteous. He thoroughly explained our problem with a leaking toilet and proceeded to repair it quickly, competently and neatly. Next time we need a plumber we want Turner!

Same day service to fix my plumbing issue was awesome! Felix provided several options and explained each one so I could make an informed decision.

We had an HVAC inspection done by Griffin King he was polite and professional. He promptly completed the work that needed to be done. We have had good experiences with preferred home care and we recommend them.

Professional team & great customer service .

My technician LB did a great job on my AC . IT was plugged and he cleared it and got me up and running. He brought to my attention the light bulb that kills mold and bacteria was out and we replaced it. My air vent insulation has been deteriorating LB brought it to my attention. I feel really comfortable now. Good show .

Jesse the tech was amazing. He explained everything in detail and was very professional.

Jay was great to work with and very straightforward. Our system was running well ( we had just replaced the capacitor) but he explained that whenever they installed the new system another return should have been put in (3.5 ton unit and we only had 12x25 return). Basically with our return that only services 1000 sf, but our home is a little over double that so it wasn’t sufficient. It also was not enough CFM for the unit in general so it was putting extra strain on the system. We will likely need to cut into the floor for a new return so it was not able to be resolved today but he told us about a few budget options like getting a split unit but would see if they could get a quote for us on the other return. Very professional and honest. Would definitely recommend him to anyone.

This is the second time I’ve called Preferred Home Services, and because trust is SO important in this line of service, I requested Matt S. to come back for this new job.

My old shower handle wore out and broke, of course at the most inconvenient time. I couldn’t get the water to turn off! I did what I could to stabilize the situation by turning the main water to the house off, but the full fix was beyond what I can do myself.

I loved that dispatch was straightforward with me, that they would do their best to send Matt again, but that if he would not be available in a reasonable amount of time that they might send somebody else out.

I got lucky and Matt was available. I needed to replace a worn out shower fixture cartridge.

My favorite thing about having Matt work on my house, is he is really amazing at fully explaining what he does and why he does it.

Trust is exactly what I can count on with Matt. Honesty and integrity. The pricing was reasonable and fair, and I am just glad that I don’t need to go to plumbing school myself to fix things in my house. Also, this particular repair came with a 2-year warranty, which is totally worth what I need out of it.

At some point I’ll be remodeling the entire bathroom, and I will be trying to ask for Matt when I need help. Plumbing is not something that I want to play around with if I don’t know what I’m doing, and I can count on Preferred to help me with both big and small jobs.

I will constantly be recommending Matt and Preferred Home Services to friends and family and businesses. Thanks again so much Matt S!

Maddie Hutchinson did a great job was very friendly and personable. She told me what was going on and how I could improve the performance of my system. I would recommend her highly!!!!

Ask for Eric! Professional, knowledgeable, courteous.

Joe Naumann was my technician today. He was friendly and went over everything that was being done at my home. He is knowledgeable and made sure he got the job done.

Fantastic service and sales. Installation of AC/heat was done quickly and efficiently. Everyone is so very polite and professional.