Preferred Home Services Reviews

Matthew Sanders was very professional and explained all issues he found and provided detailed options for the repairs.

Quick, clean, efficient and professional. I would call again on plumbing and assume electricians are same high level.

Dennis did a fantastic job. Would highly recommend

Preferred is always great, and Maddie was excellent!

Excellent Service. Capacitor was a little out of range. Decided to have it changed. $451 discounted price. Ridiculous.

Jacob did a wonderful job. Spent time In cleaning our AC package units. The funny smells disappeared so far and hoping it stay that way forever. Thank you Jacob for providing us the results we expected for both units.

The tech, Adam, took a few minutes to establish a rapport with me before getting down to business and checking out my a/c unit. He found that the compressor was pulling too much current at startup. He took care of it and showed me the difference on his meter. He also took care of one other minor issue.

Chase did a great job cleaning the blower motor of our unit! Took motor out and cleaned and disinfected it! Well worth the money! He also is super pleasant to deal with - such a calm nature that by dogs did not even bark once the whole time he was there. Hole if I need this service again , he will still be available!

Thank you to Thomas P. for your excellent service!! You’re the best! 😊

Great service from ola!!!

Had Preferred Home Services out for a major plumbing project — new Navien tankless, Halo H2zero Ultimate whole-house filtration, Caleffi pressure-reducing valve, and a sediment polishing filter. From the initial diagnosis with Maddie to the install crew on the day of, the whole experience was professional and thorough. Maddie took the time to walk through every issue — vibrating PRV, undersized tankless, low pressure, and sediment — and laid out options without pressure. The install crew showed up on time, worked clean, and the finished plumbing layout is genuinely well done. They added isolation ball valves throughout, which means I'll never have to shut down the whole house for routine filter changes or service. That's the kind of detail that separates a real plumber from a parts-swapper. The hot water delivery is dramatically better, pressure is finally where it should be, and the kitchen faucet that used to take two minutes for hot water is now near-instant. Pricing was fair for the quality of equipment and workmanship, and the bundling made the math work. Will absolutely use them again. Ask for Maddie

Jacob was outstanding, he gave us several options and fixed the problem within the hour. He also gave us several suggestions tgat will help prevent any future recurrence. Truly trusted this young man and would highly recommend his services. As usual the preferred team came thru again. Thanks again

Jacob was great and a true pro and gave great advice and was good conversation

Technician was great. He was on time, very thorough, and notified us about military discount for the service plan and signed us up on the spot.

Very nice tech. He made sure I was aware of everything going on and what needed to be done.

Worked in the rain to find the problem and solved it without issues.

Jacob, Chris, and Mac (and the entire rest of their team) absolutely worked like madmen to completely re-plumb my 1066 house. They had their work cut out for them, yet they seemed to enjoy every moment of it. Seldom have I experienced such great work ethic across a whole team of individuals. 5 stars plus some. Bravo, gentlemen, and thank you for fixing my house! 🙏🏻🙏🏻🙏🏻

Repaired a leaking toilet that was messing up the ceiling below. The came by quickly and repaired it quickly.

Jacob and Brandon made the Sunday visit to fix a leaking water line under a bathroom vanity. Did a great job with repair and also pointed out areas where we made other updates to the tankless water heater. They provided excellent service and would recommend for responsiveness on a holiday weekend.

Joe Naumann is an expert of his craft! Very professional and efficient leaky sink diagnosis. He even gave us a spare gasket and nut so my wife and I could continue our DIY! 100% recommend Joe every time for plumbing.

Joe Neumann did a great job

The technician, Will, was very friendly and did a great job. I would refer others for the services.

We recently had plumbing work done, and the technician was outstanding. He quickly diagnosed the issue and developed a practical, cost-effective plan to solve it. It turns out the person who installed our TOTO toilet nearly 20 years ago used a commercial supply valve in a residential home. The toilet had been showing signs of electronic failure for several months, and it finally stopped working altogether. The technician (Turner Long) took the time to explain everything clearly, answered all of our questions, and provided options for moving forward. His knowledge, professionalism, and attention to detail gave us confidence that the problem was being addressed correctly. We greatly appreciate the excellent service and would not hesitate to recommend this company to others.

Had my tankless water heater flushed. The service was great, and the technician was friendly and knowledgeable. He even looked at the water pressure and advised me on options to help fix it. The price was better than other companies I reached out to as well.

Garrett was so helpful in diagnosing the root cause of my garbage disposal problems. He explained it to me in a way that made sense, and he offered common sense remedies. He did not push me to choose the ultimate solution, but provided options for my consideration. He truly impressed me with his work ethic, his desire to offer genuine help, and his personable demeanor. Your company should nurture his desire to help and solve problems for consumers while providing options ranging from a bandaid solution, to complete resolution of underlying issues. I cannot overstate your company's good fortune to have an employee of his caliber. I appreciate his workmanship and professionalism. Many thanks, Garrett for a job well done!

Technician Caleb Miller diagnosed a refrigerant HVAC issue that he repaired. His subject matter expertise was 5-Star. He explained all the issues and how they were being resolved. May need a follow up in a couple of weeks.

Dennis provided options, completed the job quickly, demonstrated everything was operating properly and left the area tidy! - A pleasant experience from scheduling to completion!

Nick was very professional and very informative , thank you so much for a great service.

Very professional and friendly. I will use them again!

Garrett was very professional and knowledgeable! I would highly recommend! This is the second time using preferred and would recommend! Thank you so much!

Both gentlemen were very laid back and were very good with explaining wait they were seeing and what was gojng in with my pipe work. Allowing me to make an informed decision.

Kevin Voortman was excellent, professional, timely, kind, considerate, compassionate, and honest.

Very happy and satisfied with Chris and his services! He was able to come out almost immediately and fix a broken piece of equipment at my business. Very appreciative! Thank you!

Austin was very professional and courteous. He resolved my AC issues very quickly and efficiently. I have used this company several times before and will always call them before anyone else when I have a home repair problem. I highly recommend them.

Excellent service. Installers very polite and did a great job cleaning up. Checked with other places on pricing and preferred was right in line with the others. When the inspection was done, William gave an honest assessment and told us our options. Very professional.

Ethan was back and replaced our entire hvac system. A painful thing to need done but Ethan was amazing. He helped make the process less stressful. Danny was great coming out for my hvac maintenance. He explained everything and showed me the pictures. Thank you! Ola came to the house when our AC stopped working. Ola was amazing. Friendly, communicative and quick. Much appreciated his work today. Would recommend! Ethan and Marcus worked all day today to redo bad ductwork in our home (what Ola found on routine inspection). They were respectful of our space and answered all our questions. Great work! John came to do our electrical inspection. He found a few things that could be fixed to make the house safer. Very low stress/low pressure when he gave us the list. We decided to make the recommended changes. John was able to do all the work during the visit. Very friendly, great work. Would recommend. Clint with plumbing came by a few days ago as well. He was awesome. Knowledgeable and willing to help however needed. Both John and Clint will be getting business from us again!

I want to thank the technician for coming on time and earlier than most. He came with a great attitude and desire to do a great job. !. We talked briefly about the situation and this made trouble shooting easier; because when you gather your information it helps pinpoint where the problem is.He knew his job and he had confidence. I felt better; because of that very point! He didn't take all day . He also didn't leave a mess behind ! Great job !

My entire experience was positive. Easy to make the appointment. Arrived when expected. I knew who was coming. The tech was polite, friendly, and knowledgeable. He genuinely seemed interested in providing solutions options. He didn’t pressure me to buy additional upgrades, but presented them as options. I will definitely use them again.

The technicians that installed our new AC unit were professional, conscientious, polite, and provided great communication throughout the multiple hour appointment. Connor and Lucas encountered unexpected issues with our install but that did not deter them from providing excellent customer service and quality work. They even discovered a needed repair to duct work in a remote area of the attic that would have remained undetected if we had not needed to replace the unit. Thank you for a job well done!

Preferred Home Services us the one company I have complete confidence in. They come when they say they will, they're professional and courteous, and I can trust what you hey tell me that needs to be done.

Excellent inspection service. Tech was knowledgeable, experienced, and friendly. The system inspection was thorough and results were presented and discussed understandably. A preventive maintenance item was addressed for an item that was reaching its expected life.

We have been using Preferred for several years and have never been disappointed! They are prompt, professional, courteous and knowledgeable. What more could you ask for?

Easy to schedule. Phone calls answered quickly and professionally. Service rep on time, neat and courteous, and answered all questions in a professional manner.

I had the pleasure of meeting Jesse (pluming), Justin, Grayson and Ben (HVAC). These men went above and beyond my expectations to accomplish the most grueling and almost impossible tasks. I'd say the "Preferred Home Services" of Greenville, SC couldn't have better ambassadors to represent them with great work ethics, integrity and let's not forget the professionalism, courtesy, honesty along with the great knowledge and skills they possess. Jesse took care of the plumbing, the septic tank upgrade and vents. Justin took care for the financing side with explanations and various options to choose from, very impressive. As for Grayson and Ben, they changed the whole complete HVAC system from top to bottom with upgrade and improvements in ONE day. The attic awful heat that they were facing, did not deter them. The following day I had the pleasure of meeting Ryan an HVAC technician who came by to replace a faulty thermostat from the manifacturer. Boy did I learn a few things from him and about him. He's sharp as they come, he knows his business like the back of his hand. I'd give 15 stars to them and the company! Thanks for everything!

Preferred Home Services exceeded our expectations. Quick response. Competent, knowledgeable technicians and overall great customer service. We highly recommend them.

Stevan Castillo was very professional, knowledgeable, and efficient in addressing my HVAC issue.

Adam K., our tech was professional and friendly. He reviewed the problem and discussed our options. I touched base with Preferred Home Services in the morning and the tech was at my home before 2pm. Glad it was able to fixed on the spot before the heat of the summer. I also liked how he took photos of the work for our records.

Ricky was awesome. Didn’t try to sell us anything we didn’t need. Was very thorough and explained everything in detail to us. We had several companies come out and glad we called Preferred.

Great service!! Very thorough and less expensive than some other companies. They went above and beyond to make sure everything was adequate before, during, and after the process. Highly recommend. Chris Crawford, Parker Ford, and Logan

Matt came to our house last week to diagnose a problem with our Toto toilet (constantly running, tank not filling). The parts required to fix were expensive, so he recommended replacing - helped with new options. We purchased a Kohler - he and Mac came this morning to do the installation. They were prompt, careful, and cleaned up when they were finished. They diagnosed and fixed a problem with the flange (installed when house was built), saving us the cost of a new one. They also took the old toilet away for us. We are raving fans of Preferred - your services, and especially your employees - so excellent all around!

Joe was amazing! Very patient and knowledgeable and helpful! He explained things in a way I could understand and answered all of my questions.

In a attic in hot weather fixing a/C drain. Great job.

Dan Coston went above and beyond to get our system up & running, even returning after hours. Thank you!

Matt McCall did an excellent job. Very thorough, he explained everything.

Ola was a great help. Very thorough. We called last minute and he volunteered to come late after his hours to help us out.

Chris McCarthy fixed numerous HVAC issues that were previously installed incorrectly. His subject matter expertise was 5-Star. He explained all the issues and how they were resolved.

I needed a new water heater and Matthew and Tara were awesome to work with !!! Definitely would recommend!!! The second time was for AC not working, had a blown up compacitor, service was absolutely excellent again !! Great company 😃

Felix was very friendly! He did a great job, wonderful customer service. Definitely would recommend this company and Felix.

Great customer service! Felix came out to unclog our bathroom drain. He was very professional! I would recommend him and this company to all my friends and family. Thanks again Felix, great work!!!!

Great and efficient service, on time and informative.

I am so thankful I use Preferred Homes Services. Griffin King was right on time, courteous, and efficient. He was very good at explaining what the report meant. I like being able to rely on the maintenance every spring and fall.As always, I’m happy to work with preferred hum services.

Excellent service

Natan was very polite and very efficient. I have used Preferred Services before and will continue to call and use them in the future, if needed.

I am pleased with my service from scheduling the appointment to completion of my repair. William was knowledgeable and efficient in diagnosing the issue to completion of the repair. I appreciated his explanation of the issue and the pictures provided. I will recommend Preferred Services to everyone.

Parker came out tonight to help with our plumbing problem. He quickly solved it and explained everything he'd done. Very polite, professional and knowledgeable. Pricing was very reasonable, too! Its great knowing we have someone we can trust if we have any problems in the future.

We had a new install done today by Ethan and Marcus and they did a wonderful clean job.

Very professional and very thorough. Thank you Griffin!

Great Technitian, knowledgeable and great at explsining the process… Great Job👍👍👍

Garrett was efficient, knew his trade, professional, personable! Signed for a year contract great care!

I couldn’t have asked for a more professional service. Austin explained my problem with my AC unit thoroughly along with the cost and options. I was confident in his ability and appreciated the prompt communication from the office and dispatch staff. Their maintenance contract is also affordable and gives me peace of mind. It was a no brainer. Do yourself a favor and call this company for your electrical, plumbing and HVAC needs.

Another wonderful experience with Preferred. The best part about their business is their team of technicians and Griffin showcased the same standard of excellence that we’ve grown accustom to when using Preferred. Kind, personable, and respectful throughout the whole transaction. They were happy to sit down and answer questions and able to share their knowledge and expertise in a way that was easy to comprehend, allowing us to make an informed decision that gave us great piece of mind over our chooses during our recent service call. 10/10.

Excellent all around. Trustworthy, reliable, and personable.

Great service.

Nice people, very professional and knowledgeable.

Great service and would like to thank Andrew O'Neal professional and personable

They handle their buisness.

Wonderful service. Very professional.

After dealing with 3 other companies I was raw and didn't want to deal with another BS company. So glad I called Preferred Austin was our technician and he was amazing at his job was able to get our pipes uncloged and spent the extra time to make sure that they were. Highly recommend and I hope they acknowledge Austin is an asset to the company.

I truly appreciate the prompt and professional service that is always given. Shawn was on time and efficient. No matter when I reach out to Preferred they respond quickly. Thanks again!

I’m so impressed with the professionalism, knowledge, honesty, skills and overall integrity of Chris the Plumber. I am beyond grateful and more than satisfied with the outcome of today’s job. I intend to request Chris for all of my plumbing needs. Definitely 10 stars deserved!

Scheduling was incredibly easy - they gave me the option of phone call or text. Happened quickly and efficiently. Within a couple of days, the technician Turner came to the house and stayed the day to fix a leak, and upgrade the whole house cutoff valve and outdoor faucets. The end result is absolutely great.

Freddie was outstanding!! Very knowledgeable and extremely helpful. Would recommend 100 times over.

Had plumbing work done

Overall I had an excellent experience with preferred home services. They were very knowledgeable and helpful. We resolved the drain line problem and I have a clear picture of next steps I may need to take. I would recommend them to anyone.

Extremely polite. Worked really hard to fix my issues. Cleaned up after himself. Would definitely use him again.

Raymond and Edgar did an exceptional job with our AC install. I hardly knew they were here! Efficient, excellent communication and cleaned up everything!! Plus the install is so much cleaner than the original with wires etc.

Very thorough and detailed explanation of the situation. Finally found a professional that found the electrical problem and averted a possible fire in the main circuit breaker.!! We feel SAFE in the care of PHS Thank you for having such excellent service ❣️

Ryan was great! Very professional, friendly, and efficient.

Felix our technician was very knowledgeable and professional. He explained the problem and potential solutions clearly and fixed the issue very quickly.

I have received excellent service from this company whenever I needed them. Smart technicians and on time . Very well pleased.

I have nothing but wonderful things to say about Preferred! They have the best team in town, they are all super friendly, professional, and knowledgeable. Griffin especially is fantastic. He was timely and patient, even working around my work meeting that went unexpectedly long. He took time to explain everything, even though we recently replaced our AC he checked everything and ensured it’s up to par! I love having peace of mind.

Heard about their $69 special on the radio. Our sink had been clogged for months. We tried everything. It took Parker and Gabe a lot of hard work and problem solving, but they got the job done!!! They were very polite and helpful. Thanks!!

Great service

Needed maintenance on our ejector pit. Quick clean service with detail explanations and pictures. Jesse was friendly and knowledgeable

Tech was professional and polite.

Excellent service from technician Jesse Webb.

Turner did a great job. He was professional, respectful and knowledgeable. He took the time to assess the situation and provided a reasonable quote. I am glad he told me about the membership plan, which I joined. Overall I am very pleased with the hose bib replacement and the customer service delivered during the repair work.

Serviceman was very nice. Preferred Home Services have been servicing my HVac in Charleston for years. I have always been happy with their service. I highly recommend them.

The preferred service technician was professional and provided outstanding customer service. Technician check our ac/heating system; perform the necessary maintenance/repairs. Job Well Done!

Dee arrived on time and snaked out my clogged drain in the kitchen, which was backed up for a couple days. He cleared out the clog and gave me some tips about garbage disposals, and what to put down there and not to put down there and how to keep them clean. Dee was very professional and did a great job. Thank you.

Great job of diagnosing and repairing multiple units in house recently purchased.

Mathew was great, very knowledgeable and professional. He is very thorough and takes the time to explain everything. Did a great job!!

Very courteous and professional. Griffin answered my questions and offered professional suggestions regarding air quality.

Dan Coston did a great job. Explained what he was going to check and then explained the options on work recommended.

Darian was great. Super friendly, helpful and easy to work with. He showed up on time and was able to quickly fix a couple of small plumbing issues at my home, in addition to servicing my tankless water heater.

May 14 Good visit with Ola. Professional, informative visit. No pressure but good information and plan for the future. Thanks Ola. Previous visit Jacob Carlton was great. He is very professional, efficient, and knowledgeable. One of our best experiences with Preferred.

Corey Breaux was amazing!! Answered all my questions, gave me straight up answers and didn’t beat around the bush about anything and I really appreciated that. Plus he was very sweet to my dogs!! I would give him 10 stars if I could.

Griffin did a great and thorough annual service on our HVAC unit!

Answered all my questions did his job very well. Will use if needed again. Thank you!!

Great detailed service and explanation of everything. Thanks Garrett !

Chris Crawford was professional and courteous and explained everything in detailed as well as advice on maintenance. Definitely recommend

John Chrysostom came to help us out today. Figured out the problem, and fixed it in a very timely manner. He was very nice, very informative, and very friendly. Would recommend for sure!

I always place Preferred Home for my needs. The technician, Matt, was professional, curious and knowledgable about flushing my on demand hot water heater. Communication was excellent and service both timely and proficient. I recommend !

Had an HVAC checkup visit today, and Griffin King did an absolutely fantastic job. Kind, helpful, and able to articulately answer questions!

I had a routine HVAC maintenance inspection, and everything went perfectly. The technician was punctual, thorough, and very informative throughout the process. He walked me through what he was checking and gave helpful tips for keeping the system running efficiently. Excellent experience.

Mike Lewis was courteous, efficient and fast!!! He was very respectful of my home and time! Great service experience!

He was fantastic!

As a Realtor, I always have a need for finding great service providers for when I'm managing a transaction. PHS offer a one stop shop, I just gave them a punch list of things we needed done and each person showed up on time and with a smile on their face! Work was done and completed before I knew it. Easy scheduling and no hassle repairs. True professionals! Highly recommend

Polite. Neat. Pleasant to have in home. Did a good job, exactly what needed to be done.

Austin was great! He showed up on time, listened to the issue, explained things in great detail showing patience.

High quality professional service.

A very professional plumber. Love His work. Thank You So Much, Parker Ford.Receives A 5 STAR.

Very friendly and professional technician. Great work and left areas clean. Thank you

The water heater drain and flush was completed with optimal performance with Tony. Thanks for all your knowledge and expertise!!

I've had a very positive experience with Preferred Home Svc over the years, including the recent installation of a new HVAC system. There was no hard sell but good advice. The technicians have all been knowledgeable and friendly. My recent interaction with Project Manager Mike Futeral was informative, thorough, and enjoyable. I feel I have established a good rapport with the company and am confident of their services.

Austin did a great job fixing our toilet issue and found another issue with our pressure regulator that he also fixed. The fast response after we called was amazing. Thank you so much.

Over priced. I need to update my previous post, because when you receive great customer service like I did yesterday from Jamal, I have to acknowledge that. I received a call from Jamal yesterday about my previous post and I must say, by the end of that call, everything was made right.

Griffin King was the technician for services at my home today and was courtesy, respected my home and was knowledgeable about his work. He offered a service which I may consider at a later date.

Corey was very knowledgeable and friendly. He provided excellent service.

Ola did a thorough job assessing the HVAC/thermostat issue. Not only did he fix the problem, but he was also transparent in explaining what went wrong and the next steps to help maintain the life of the equipment. I was especially grateful for his professionalism, respect for my home and me, and his friendly personality. Thank you for sending qualified professionals who get the job done and leave customers feeling safe and confident about the services provided!

Work with he did a great job answered my questions. A breeze highly recommended five stars.

Turner did an excellent job replacing the stop valve in my master bed room. Very knowledgeable and professional. I HIGHLTY RECOMMEND.

Ola did a great job teaching me about the system and making sure I understood what my options were. He did conscientious work and double-checked everything. The repairs were fast and done well and we are back in business again.

Quick response to house....quick repair work ..professional and good advice

Plumbing Tech Parker Ford was a professional the entire way. He made me comfortable with options and pricing. Work was completed in a timely manner. Do not hesitate to use.

Excellent customer service, and explained everything to us. Being a former HVAC guy myself, I was really impressed with Xavis (our technician) knowledge, politeness and very customer oriented. We plan to sign up for their Preferred Partnership Program in the near future, just because of the benefits it comes with (discount on parts, if needed). I plan to tell neighbors about this company and my mom who's a senior citizen and could always use a good reputable company for certain things a homeowner needs to keep up on as far as maintenance goes and not being taken advantage of.

Skilled technician. He quickly determined the problem and got it fixed. Offered valid repair suggestions to improve the safety and reliability of my Home's Electrical Service.

Gave options for repairing outside hose bibs was very professional and performed the repair quickly.

William was great. Timely and professional, couldn’t have asked for better service.

Griffin was excellent! Attentive, knowledgeable and friendly!! Highly recommend.

Noah was super friendly and solved the issue quickly for just the cost of a diagnostic fee. Thanks for the quick response.

Joshua was the very best.

This was truly a very good experience. Reasonable pricing, prompt service. Very friendly technician, easy to communicate with. Offered options for repair or replace. Will use these people again; easy Saturday Servicing. CFL May 9, 2026

Josh was wonderful. Please tell him I apologize for calling him Jason. He really knows his stuff and I’m grateful for your sending him to me.

Dee was super. Took care of my issue with a clog with great care and a very reasonable time frame and charge. Thank you so very much. I am smiling today for sure 🤩

Ryan made quick work of the job. Diagnosing capacitor out, gave us the different options and repaired the issue in quick order. We were up and running an air conditioning before 11:00 a.m.

Had an old pipe break in my attic. They sent out a tech (Joe) really quickly. He was able to fix the pipe and get our water turn back on with in a few hours

Both Dennis and Gabe were professional and communicated well, letting us know what they needed to do and explaining how they were going to do it. I also want to give a huge shout out to Tara who facilitated our purchase and, although it took several months to complete the sale due to issues with the sale of our house, she never pressured us to get the deal done. Thank you to a great team.

Josh was very courteous ,professional and helpful .I will request Josh for any future plumbing needs that I may have.

Jonathan was Awesome

I recently chose Preferred Home Services to service my HVAC unit. The experience led me to leave this review. They were responsive, informative and respectful. The technician was friendly, prompt and timely with the service. I would recommend this company to others.

We called today to get an estimate to have 2 valves replaced under our kitchen sink. The technician was here within a half hour, gave us a quote and did the job right away!! Parker was professional and courteous and explained everything as he went along. We are very happy and will probably call them again if needed.

Austin was so respectful and very thorough! I’ve used preferred for other services and they are always on time and super friendly!! Thank you so much for your superb service!!

Awesome Team!!! Jonathan Ginn is a super nice guy, very knowledgeable of what he was doing..cleaned up too... Thank you once again for your help with my water heater needs....hope the rest of your day is great...

Great job by Felix

On behalf of the Niemyer Family: "Matthew and Scott provided outstanding service in replacing our hot water heater yesterday. They were efficient and pleasant to work with."

Preferred Home Service Technical Representative Ola was an absolutely exemplary professional!!!! His thorough examination, corrective actions, and professional recommendations were reassuring in the knowledge that our HVAC System was fully operational! Ola, and Preferred, SIncere Thanks! And, another shout out for the fantastic team of Ethan, Marcus, and Josh! They were tireless, dedicated, and most professional! Preferred has the best and most dedicated professionals in the business! Thanks!

It was a pleasure to have Noah Ealy to do tankless Water Heater Flush. He is very honest in his work performing professionally everything what he does. Thank you.

Turner was very patient and kind, and thorough. Took care to clean up, and to explain things to me. Also great personality, a pleasure to be around.

Mr Ola was very knowledgeable and created a very positive experience about the air conditioning and service.

Last night, our garbage disposal, decided that it would like to share the water in it system with the bottom of our kitchen cabinet. We try hard to keep them separated. In order to succeed, we contacted Preferred Home Services and they sent someone this morning, Christmas Eve. The service was great. The plumber was knowledgeable and friendly. This is the second time we’ve used them, but it won’t be the last

Preferred did and excellent job on my sewer line replacement. Excellent price, excellent communication and overall excellence in their trade. I highly recommend this group for all your sewer needs and other. Johnny, Tommy and Gabe (the crew) were awesome!

Preferred Home Service Technical Representative Ola was an absolutely exemplary professional!!!! His thorough examination, corrective actions, and professional recommendations were reassuring in the knowledge that our HVAC System was fully operational! Ola, and Preferred, SIncere Thanks!

Both Jonathan and Angus were very professional

Austin did a great job fixing our toilet issue and found another issue with our pressure regulator that he also fixed. The fast response after we called was amazing. Thank you so much.

Jesse did a wonderful job very professional and even showed parts that were the problem would use Jesse again

Very pleasant and knowledgeable service technician.

With no hesitation I recommend Griffin King for his professional attention to my HVAC system. The quality of his information presentation was Five Star. He represents Preferred as top of the line in home services.

I had a spring checkup for my ac---heat pump..the tech was very experienced an forthcoming.. He gave me a very positive rateing on my existing system.. He let me know that the mold in my supply duct off the air handler needed an ultraviolet lite but a dear friend that has his own ac-- heatpump company is doing it at a little above cost...350$ verses..800$ that I was quoted last year for the same thing..I know that your company exists for making a profit an I respect that...but what would you do as a homeowner?.. A great associate you have servicing your customers

Mike Lewis with Preferred Home Services is the greatest! He helped me years ago when both of my a/c units died in the middle of summer. He gave piece of mind during a stressful time. Fast forward a few years and I had to make an emergency call to Preferred again for a flooded garage! To my relief it was Mike Lewis who was on call and not only did he assess and fix the situation that same evening but he also provided an awesome recommendation for a trustworthy restoration company to help me. The well rounded knowlege and professionalism in customer care is top notch and I'll never go with anyone else!!

Preferred Home Services hit a second home run for us! This time John M. (HVAC) was our technician. From the first knock at the front door to end of service, John was professional, well spoken, knowledgable and skilled. He went right to work to identify the issue - a capacitor on the cusp of giving up the ghost. John replaced it, clean up our unit and we couldn’t be more satisfied. John, among others who work for Perferred Home Services, are proving to us they are motivated to meet their company’s high standards. That’s value added in our book. Thank you. ⭐️⭐️⭐️⭐️⭐️

Thee best place to get home improvements done.

Great work. Professional employees

John Chrysostom and Jakob Thomas were very helpful and friendly. Did a great job

Brandon was a terrific technician. Did a fantastic job!

Griffin was prompt, respectful, knowledgeable and efficient. Great HVAC tune up and was also great with my dogs! Highly recommend.

Nick B. was knowledgable and diagnosed our issue promptly and was able to get us back up and running!

Technician was polite and informative.

The staff is very courtesy and professional. ! I would highly recommend them

Thomas was punctual and professional. He quickly fixed the problem we had with leaking under the kitchen sink and also helped with another issue in our master bathroom. He is a nice guy and excellent at his job. Thanks.

Excellent service, timely and great professional service by Zach.

Called for a Sunday emergency service. Was about the 20th I called. Everyone else wanted huge “emergency” charges. Preferred Home Services had a reasonable service call price. More than fair and was here within 3 hours of my call. Saved my day and probably week!! I will use them first for everything!!

Very professional and efficient

No task too diverse or too complex! They: Cleared backup sewage; ran new gas lines for the gas dryer hookup; and installed an outdoor tankless hot-water heater!!!

Very convenient service. Showed up within the hour! Kevin did a great job being thorough and gave me several options to remedy my electrical issues

The technician was friendly, courteous and professional.

Cisco was professional & personable. He explained everything in layman’s terms.

Very happy with our tech, Chase. He was very professional and very pleasant to work with. Would highly recommend to our friends and family. Look forward to to seeing him again next year.

Ola Tackett was efficient and professional. While solving my air conditioner problem he took the time to explain what he was doing and why. He was an absolute pleasure to work with.

I had to have my A/C unit replaced. Since I have used Preferred Home Services in the past, I wanted to use them again and I'm glad I did. My technicians ( Connor, Lucas, and Reginald) were hard working and got the job done with my great satisfaction. Will always chose this company for my home needs. Two thumbs up.

Great technicians who were quickly able to solve my problem. I like how the company sent me a profile of the technicians who would be coming to my house. Overall great experience.

Michael was terrific, and he explained everything concerning my air conditioner units.

Maddie explained everything

Corey was very knowledgeable, thorough, and cordial. He even gave my dog, corky, some special pets. It was an absolute pleasure

The young man you sent is was very personable and knowledgeable. He listened to what I did not like about my original thermostat and found me exactly what I wanted in the new one. He answered all our questions with a smile. He even earned the friendship of our dog who usually doesn't like strangers right away. You can send Xavi back any time.

As always preferred has a great team and they come out as a team effort from the one that answers the phone to setting up your appointments everything is very professional and we're grateful and very satisfied thank you!

Thank you so much for repairing my toilet, which by the way has been leaking for probably last three years. I’m so glad I called Preferred Home Services. Turner came and evaluated the situation and did an amazing job repairing my toilet. No more leaking. No more dripping. Turner was kind, ,courteous, and professional. Thank you!

Great fast service! My technician William was kind and courteous. He took extra steps to ensure my HVAC system was working properly, and the lines were cleared out. Thank you for reliable service.

We use preferred a lot!!! They are always professional, friendly and informative. Every experience with them has been great!

Garrett was friendly, respectful and knowledgeable. He came in, explained everything and got the job done.