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Sewer Backup Repair

A sewage backup poses a serious health risk in your home. When your primary drain fails, wastewater can overflow from sinks, tubs, and toilets as it searches for a new path. Preferred Home Services provides emergency sewer restoration across the South Carolina Lowcountry to stop these overflows and protect your family. Our specialists arrive with the right tools to identify the bottleneck and get your drains working again today.

Your home deserves immediate protection. Stop the backup and secure your priority repair before the damage spreads. Request Same-Day Emergency Service!

A professional Preferred Home Services technician inspects an open sewer cleanout to diagnose the cause of a mainline backup and determine if a sewer line replacement is necessary.

Indicators of a Mainline Failure

Recognizing early warning signals allows you to act before an expensive cleanup becomes necessary. Your plumbing will usually signal a problem before a total backup happens. If your home shows these irregularities, the system needs a professional look.

  • Gurgling sounds exiting your drains indicate air is trapped behind a growing obstruction.
  • Foul odors from your sinks or showers indicate that water seals are failing due to line pressure.
  • Widespread slow drains occurring simultaneously indicate the blockage is in the main line.
  • Water rising in the tub as you flush the toilet is a clear signal of a bottleneck.
  • Frequent overflow indicates a deep blockage that a plunger cannot reach.
  • Soggy lawn spots over the buried pipe reveal a leak or a crushed line.

Technical Causes of Sewer Backups

Preventing a recurrence starts with knowing why your drains stopped. Most sewer failures in the Lowcountry occur because of three common issues.

Invasive Tree Roots

Roots are naturally drawn to the moisture inside sewer pipe joints. Once they find a tiny crack, they grow into a thick mass that eventually blocks all waste. This creates a physical barrier that only mechanical clearing can resolve.

Accumulated Debris and Grease

Over time, cooking oils and hair collect inside your pipes. This buildup creates a sticky surface that catches more debris until the pipe is completely sealed. Flushable wipes are also a major contributor to these clogs.

Aging or Damaged Pipes

Many older homes rely on cast iron or clay pipes that eventually sag, crack, or collapse. As wet coastal soil shifts, these weakened sections fail, causing a backup. This often requires a more permanent restoration to prevent future failures.

How We Restore Your Sewer Line

We use a high-precision process to clear your lines and verify that the issue is resolved. Our technicians focus on long-term results rather than temporary fixes.

  1. Mechanical Clearing: We use heavy-duty equipment to break through the initial blockage and restore flow.
  2. Visual Diagnostics: A high-definition camera travels into the pipe to identify the exact cause of the backup.
  3. Pressure Testing: We verify that the system can handle the daily wastewater volume without leaking from the joints.
  4. Action Plan: We provide clear options for repair or replacement if structural damage is identified.

Effective Strategies to Prevent Future Backups

Proactive care is the best way to keep your plumbing system working correctly for years. You can significantly reduce the risk of a sewage crisis by adopting a few simple habits.

  • Practice Proper Waste Disposal: Avoid flushing anything other than toilet paper and organic waste down your toilets.
  • Manage Grease and Oils: Never pour cooking fats down the kitchen sink, as they solidify and trap other debris in the line.
  • Install Backflow Prevention: These valves act as mechanical gates that prevent municipal sewage from entering your home.
  • Schedule Regular Maintenance: Yearly inspections can catch root growth before it becomes a total blockage.

Taking these steps preserves the structural integrity of your pipes and prevents unexpected repair costs.

Schedule Service Today!

Why Choose Our South Carolina Team?

Managing a sewage emergency requires a partner that values speed and technical honesty. We have earned the trust of over 60,000 local families by providing reliable solutions for complex plumbing failures.

  • Priority Emergency Response: We treat every backup as a crisis because every hour counts for your home’s safety.
  • Vetted Professional Standards: Our technicians are background-checked and highly trained to handle the most complex mainline failures.
  • Upfront Flat-Rate Quotes: You will receive a straightforward price before work starts, so there are no surprises on your final invoice.
  • Comprehensive System Audits: If your sewer line is too damaged for a simple repair, we provide detailed estimates for a full restoration.

Selecting a specialized team ensures your mainline is restored using the highest industry standards.

 

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TESTIMONIALS

Hear From Our Satisfied Customers

Britain Whitlock
23 hours ago
Joe did great with a unique situation. Much appreciated.
Louis Richardson
1 day ago
Brian and his team did a great job working until 8pm to make sure we had water for the night and back at it early the next morning. When a problem came up they just said we going to fix you right and didn’t try to up charge. I thought the price was high until I experienced the service! Thanks guys
Thera F
1 day ago
You CALL THEM when you need the job done right, done efficiently, and done professionally. They show up when they say they will, you get a text with a picture and info about who's showing up. They are respectful of your home putting on shoe covers, every time. They explain thoroughly everything they see and what they are going to do. Plus, they don't make you feel bad when you ask a lot of questions or when you ask for them to explain things further. Furthermore, they put a guarantee on their work! Nick Baldini has come out to our home for 2 separate issues and he is Outstanding!!! Hawk came out aswell to assist on one of them I can't be more pleased with both of them. Ask for these guys, you won't be disappointed!
Athena Rosenberg
1 day ago
Tech was fast, nice, and thorough.
Patrick Flynn
1 day ago
Had a minor plumbing issue and called Preferred. Easy to schedule and they arrived when they said they would. Joe was our plumber and he explained everything and got the problem fixed in short order. We are very happy with PHS!
Michael C
1 day ago
Great work from tech Griffin King of Preferred Home Services. Outstanding communication skills and thorough evaluation of my 8 year old HVAC system. Great proposal on semi-critical items to get fixed before the summer AC season along with a few things that could be done next time. Ask for Griffin by name. Good guy!
John Harmon
1 day ago
Always style and grace!
Phil Howells
1 day ago
Very polite and focused on the task at hand.
Robert Scata
1 day ago
Austin Henderson was a technician who came to my home today. He was very professional and he provided me with clarity of the work that could be done. In addition to that, he provided me with a full range of services offered by Preferred Home Services. He also verified the pressure on my waterline and informed me that the regulator needed to be replaced. He provided me with a number of options, all of which I was grateful for. Should we choose to work with Preferred Home Services, I would welcome having Austin be the technician to do the work.
Ranee Armstrong
1 day ago
Prompt and very courteous. Signed up for the maintenance program and will continue using Preferred
adam gantt
1 day ago
I've been a customer for a few years after bouncing around other providers. They consistently provide quality and professional experiences and I feel they genuinely have my best interest in mind. After a number of years avoiding the inevitable, we finally came to the point of needing a full unit replacement.

The installation process was seamless and clean, with overly tidy touches and thoughtfulness from the installation team such as rodent prevention guards that could have easily been overlooked. New system is operating as expected and I trust Preferred to maintain the system for years to come.
Alicia Ludy
2 days ago
This is the 2nd time LB has come out to help diagnose/repair problems with our HVAC system. He’s knowledgeable and takes the time to explain everything thoroughly. Each time he has offered a fair assessment of the problem and straight forward estimates for repair.
Sondra Richardson
2 days ago
CHRIS HARBIT was an absolute GODSEND!! We’ve had a water leak for about 4 months I would say. We’ve had at least 5 people come out to assess it and told us it was a slab leak which would have cost us at minimum $8000. Chris came out and listened to our concerns and actually assessed the situation and found a leak in the INSIDE!!! This man fixed one leak and found another and this second one gave him some challenge but he never gave up and finally found a solution and it was fixed!!! I can’t tell you how relived and so full of gratitude I am. Thank you thank you so so much!!!
lesley craddock
2 days ago
Fourth time using Preferred Home Services. They never disappoint.
This service was for plumbing repairs.
Previous service visits included toilet replacements and hot water heater installation.
Every technician Ive had out has been prompt, knowledgeable and friendly.
Today's technician, Tony, did a fantastic job and gave me informed options for how to solve my plumbing issue. I was completely satisfied with the work and will continue to utilize Preferred in the future.
Andrew Male
2 days ago
Jacob was great and a true pro
Margreet Kroneman
2 days ago
Becca taught me a lot about HVAC systems and electric heating which are all new to me! She took all the time I needed and explained everything in detail. She did not push anything on me, but left the choice to me. Left the place clean after she was done! Good job, Becca!
Codi Chavis
2 days ago
Super friendly and helpful. Got here in the time frame they said. Very thorough and reasonably priced. Definitely will use this company for future needs!

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