The Most Trusted Name in Plumbing, Heating, AC & Electrical in Charleston & Beyond

Neighbors Serving Neighbors. Built on Experience and Focused on You.
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing and HVAC companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!

Real Clients with Real Results.

What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area.

Credibility You Can trust Across Every Platform

What Can You Expect From Our Team?

  • Most Trusted

    We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.
  • Most Experienced

    Our team stands on the heritage of 4 generations of industry leadership.
  • Most Convenient

    We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!
  • Our Level of Passion and Care

    You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.
  • Our Willingness to Be Held Accountable

    That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
  • schedule SERVICE today!

we’re hiring!

At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!

WHY CHOOSE PREFERRED

Emergency Service When You Need It

We're here for you, even during unexpected situations

Transparent Pricing & Flexible Financing

No surprises, just clear costs and options that work for you

Fast, Local, and Reliable

Serving your neighborhood with speed and care

Friendly, Courteous Technicians

Our team treats your home like their own

Loved by Our Customers

Highly rated for quality, professionalism, and service

Trusted, Convenient, Experienced

A team you can count on, every time

READY TO EXPERIENCE
THE DIFFERENCE?

TESTIMONIALS

Hear From Our Satisfied Customers

Michael Matson
1 day ago
Ask for Eric! Professional, knowledgeable, courteous.
Kim Sullivan
1 day ago
Joe Naumann was my technician today. He was friendly and went over everything that was being done at my home. He is knowledgeable and made sure he got the job done.
Carolyn Wegler
2 days ago
Fantastic service and sales. Installation of AC/heat was done quickly and efficiently. Everyone is so very polite and professional.
Kathy Dowling
2 days ago
Austen was great! Very nice, thorough and informative. Prompt service...gives me peace of mind! Never get a recording with this company...personable dispatcher for service.
Lynette Ferrer
2 days ago
Excellent Service! Patrick was extremely professional and got the job done. Highly recommend Preferred Home Services
Robert Kelly
2 days ago
Replaced 53 year old ducts with new HVAC ducts. Installation looks great and the work took about half a day. Can already see the difference with the new ducts.
John Hale
2 days ago
Did a great job at all tasks needed
veehboy
2 days ago
Benjamin was just great
Nikki
2 days ago
Garrett Kaminski is amazing! He is very knowledgeable, professional, extremely efficient, friendly, and very respectful of your time! We are very impressed with his work! Definitely recommend Preferred Home Services!
Damon Porter
2 days ago
Joe was great; friendly, quick, clean, and knowledgeable!
Cornelius Leach
3 days ago
Kevin, the electrician, was very thorough when he came out to provide an estimate.

He came back the next day to do the job. He took his time and answered all of my questions.

I highly recommend this company, and especially Kevin to do the work.
Dan Wyatt
3 days ago
Alex was polite and did a good job of servicing our hvac system. He explained what he did to thoroughly check out our system and made a recommendation to replace a burned out light bulb in the system.
Kim Carson
3 days ago
Corey was great, and very friendly, he was just a wonderful person to talk to, he explained everything that I needed to know about my hvac, and how to keep it working for years to come, I also loved hearing about the big fish 🐠 that he caught,I would recommend him anytime!!!
Dixie James
3 days ago
Update: Got a call from the gentleman over the electric department and he explained everything to me and gave me a couple different options. He was so helpful and made everything easy to understand. I truly appreciate his time.

We will be using them for our camper hook up needs
Jynisha Hill
3 days ago
Matt Morris and his helper provided exceptional customer service. They quickly identified the issue I was having with my A/C and fixed the problem. They answered all of my questions providing answers I could understand. I will definitely use them going forward.
Chris Ginger
3 days ago
Outstanding job from your plumber. He new exactly where the problem was and completed and corrected the stoppage.
Nancy Beers
3 days ago
Our technician, was very professional and explained everything she did
Maus W
3 days ago
Todays visit with Ola, great communication, and educated me on how the aircon handles the temperatures we are experiencing. Same as before... your employees are fabulous and deserve a bonus working out in this heat! Thank you!

So easy to set up an appointment, great communication, the tech John was so helpful, personable and really took the time to explain everything. Whatever you are paying him, he should get more!

    Credibility You Can Trust Across Every Platform

    Your Home Deserves The Preferred Difference

    Quality you can feel. Service you can rely on.