Serving Charleston, Greenville, & Columbia Areas
Charleston and Greenville's Family-Owned Plumbing, HVAC, and Electrical Service Company
Neighbors Serving Neighbors. Built on Experience and Focused on You.
Preferred Home Services is a family-owned business specializing in providing the highest-quality plumbing, air conditioning, heating, and electrical services for homeowners in the Charleston and Greenville areas. From Upstate to the Lowcountry, our commitment to our customers remains the same. We believe that happy team members lead to happy customers and that every call and every customer matters.
When you reach out to us for routine plumbing services, electrical repair, heating system installation, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs (over 60,000 to be exact) and we are fully prepared to help you with your home service needs!
Real Clients with Real Results.
What makes Preferred Home Services the best choice for your home’s plumbing or HVAC needs? Simple—check our reviews on Facebook, Yelp and Google! We are the highest rated home service company with the most positive customer reviews in the Charleston area.Credibility You Can trust Across Every Platform
What Can You Expect From Our Team?
Most Trusted
We have earned the trust of over 50K customers and have the most 5-star reviews of any Home Service Company.Most Experienced
Our team stands on the heritage of 4 generations of industry leadership.Most Convenient
We know that plumbing and HVAC issues are not fun or enjoyable, so from the moment you call, you will be greeted by a friendly and professional office member who will treat you with care and empathy. One call can solve all your home service needs – fast!Our Level of Passion and Care
You won’t find another company that cares about you as an individual and values your property the way we do. We treat you and your home with the utmost respect, and our technicians and plumbers are extensively trained to provide the best services for your needs.Our Willingness to Be Held Accountable
That’s right—a contractor that wants to be held accountable! We operate with a 100% satisfaction guarantee. If for whatever reason you are not satisfied with your service, please reach out to the office and speak to a manager and we will do what we can to make it right!
schedule SERVICE today!
we’re hiring!
At Preferred Home Services, we prioritize not only happy customers, but happy employees, too. Enjoy competitive pay and benefits when you join our team!
WHY CHOOSE PREFERRED
Emergency Service When You Need It
We're here for you, even during unexpected situations
Transparent Pricing & Flexible Financing
No surprises, just clear costs and options that work for you
Fast, Local, and Reliable
Serving your neighborhood with speed and care
Friendly, Courteous Technicians
Our team treats your home like their own
Loved by Our Customers
Highly rated for quality, professionalism, and service
Trusted, Convenient, Experienced
A team you can count on, every time
READY TO EXPERIENCE
THE DIFFERENCE?
TESTIMONIALS
Hear From Our Satisfied Customers
John Henry
4 days ago
Xavi did a great job on the preventative maintenance for our HVAC system and discussed all the work he did in great detail. Definitely made me smile today.
Hannah Lamb
4 days ago
A day that starts with a hot water heater flooding your home isn’t set up to be the best. Matthew is perfect for this job as he’s incredibly skilled at what he does and is able to make a really tough day feel a lot lighter. As a single, female homeowner I’m very wary when I have to outsource jobs around the house. It’s can sometimes be an extra obstacle to getting a problem solved when I have to walk people back from misleading statements or quotes. Matthew was honest and diligent the entire process and I’m very grateful to Preferred Home Services for employee honest people like him!
Richard Padgett
4 days ago
Dennis Holt found solutions to our problems that others did not. A gas leak in our fireplace and water heater not working properly were resolved by Dennis discovering our gas had been turned off and the valve to the fireplace was not turned off completely. He did a total system check as a “peace of mind” check.
Joe McWilliams
4 days ago
Preferred is my go to for HVAC and plumbing needs.
Tyler Gaafare
5 days ago
The tech Xavi was on time and polite. Did a very thorough inspection of my HVAC system. Let me know that the flame sensor is dirty and needs to be cleaned/replaced. Highly recommend for a thorough inspection of your HVAC unit.
Frank Oneill
5 days ago
Adam performed maintenance on our system. We are totally satisfied with the work!
Alex Campbell
6 days ago
Thomas was fantastic. He was very attentive to the fact that we were a bit stressed and anxious over the water leakage. He went out of his way to explain everything he was doing it as he did it, and gave us a lot of peace of mind. On top of that he did it all with a smile, positive attitude, and even great banter as he worked. Between the quick communication from the sales team, fast response, very reasonable price, and Thomas's personality and expertise I have no doubt what company we'll be calling whenever we have an issue.
Jen Jerome
6 days ago
I had a leak and drain blockage in my kitchen . I was not expecting to be able to have it fixed until after the weekend, but thanks to the excellent service dispatcher Amanda and skilled technician Nick, my garbage disposal had been replaced, drain unblocked and everything back in place by 3 pm on Friday afternoon . Excellent service from start to finish .
Rachael Haddad
7 days ago
Will did a great job on both sink repair and propane line.
Linda Brandt
1 week ago
Excellent service call!
Fletcher Penney
1 week ago
Chris Harbit, Garrett Dunn, and Porter Balderson replaced old cast iron drain lines in my home with PVC. They were punctual, professional, thorough, and hard-working. Here's hoping my drain problems are a thing of the past for years to come!
Jim Whitaker
1 week ago
I couldn’t get over how detailed these guys were. In less than 45 minutes everything was taken out duct work unit etc. granted it took rest of day to install new duct work trunk line and unit. Including start up and testing they were all very professional Worked like a machine. From beginning to end. Grayson, Ben And Alex did awesome job. I don’t want to forget the 5 guys that did the ductwork either
Chris Heimerdinger
1 week ago
Revlon was polite, helpful and explained what he could and couldn’t do. He had to dig in the yard and went the extra mile to leave things put back nicely.
Mike Witham
1 week ago
Very professional, thorough evaluation of our problem with precise recommendations for work to be done. Technician is personable and explains his step by step approach to complete the repair. Very positive and satisfied with the completion of the job
Tony Clark
1 week ago
Today we had Will come in to assess some leaks and concerns we had. He was very informative, got right to work and never once tried to sell me anything we did not need. Very clean, very neat, and very personable 10/10 would recommend
Jennifer “Jenny” Almers
1 week ago
Excellent workers, courteous, kept us informed throughout the entire process. Highly recommend them. HVAC system replaced. Hot water heater replaced. Electrical panel replaced.
Christina Mank
1 week ago
We are very happy customers of Preferred Home Services. We’ve had the pleasure of meeting a few of the technicians. They are professional and knowledgeable. We’re new to the area and your company gives us peace of mind when it comes to the services you provide. A special shout-out to Chan K! He was fantastic! Excellent customer service!
Thanks for all you do. We appreciate all of you! 🙂
Thanks for all you do. We appreciate all of you! 🙂
Noel Dominguez
1 week ago
Wesley from Preferred Home Services replaced my water heater and did an amazing job. He took his time to make sure everything fit right, and he walked me through what he was doing the whole way, so I always knew what was going on. He's an outstanding guy who went above and beyond. I'd call Preferred Home Services again and again, and I'd ask for Wesley every time.
Credibility You Can Trust Across Every Platform
